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Computer Requirements:
· Windows XP - Service Pack 2; Windows Vista; Windows 7
· 1 GHz Processor or Greater
· Minimum of 1GB RAM for XP or Minimum 2GB RAM for Vista and Windows 7
· To find this information click the Start button, right-click on (My) Computer and select properties. This will display your windows version, the speed in GHz and available RAM on the PC.
· Internet Explorer (version 6.0 or later)
· To find this information: go to the browser's Help menu and select "About." This screen will give you the version number you have installed.
· PC monitor/display resolution must be able to be set to 1280x1024 for training simulation purposes
· Minimum 1 GB of available hard drive space
· Sound Card with speakers
· Adobe Flash Player version 9.0 or later
· Virus Protection Software and Anti-Spyware software that is regularly updated
· Expect to communicate with recruiter, supervisors for training coaching, team meetings, icrosoft through one of many chat groups, web conference technology or other Learning Management System.
Internet Requirements:
· High Speed DSL, Cable or Fiber Internet Service
· Minimum download speed of 3.0Mbps and minimum upload speed of 384 Kbps
· Wireless or satellite internet service will not be permitted
Requirements for Telephone Line:
· Basic Analog residential telephone service
· Digital phone service is not permitted
· VoIP phones like Skype, Magicjack, Vonage, etc. are not permitted
· NO Cell phones
· Phone must be in the same location as the computer to allow for being on the Internet and telephone at the same time
· Long distance, caller ID, voicemail, and call waiting is not required
· Must be able to disable call waiting and voice mail when working
Requirements for Phone and Headset:
· Analog phone that is compatible with a headset
· Corded headset with a noise-canceling microphone
· Cordless phones are not permitted
· Wireless headsets are not permitted | 
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